Mandarin Airport is a community for respectful language exchange, cultural learning, and legitimate teaching relationships. By using the platform, every member agrees to communicate honestly, patiently, and with consideration for people of different ages, backgrounds, nationalities, beliefs, identities, abilities, and levels of language proficiency. Harassment, bullying, intimidation, stalking, threats, hate speech, discriminatory remarks, sexual harassment, unwanted romantic or sexual advances, repeated contact after someone asks you to stop, humiliation, and coordinated abuse are prohibited. Members must not use insults, slurs, degrading jokes, explicit material, violent imagery, or language intended to frighten, shame, or isolate another person. Constructive correction is welcome, but criticism must address the language or learning task rather than attack the learner. Teachers and students should establish clear expectations about lesson topics, schedules, fees, cancellations, communication channels, and appropriate boundaries. Nobody may pressure another member to share private contact information, photographs, identification documents, financial details, passwords, verification codes, home or workplace addresses, immigration information, or any other sensitive data. Do not record, photograph, screenshot, publish, or distribute a private lesson, conversation, profile, voice message, or personal detail without the informed permission of everyone involved, except where preserving limited evidence is reasonably necessary to report misconduct or comply with law. Scams and deception are strictly forbidden. Members may not impersonate another person or organization, create misleading credentials, misrepresent qualifications, invent testimonials, manipulate reviews, advertise fake opportunities, operate pyramid or investment schemes, solicit gifts through fabricated emergencies, request advance payments for services they do not intend to provide, send fraudulent links, distribute malware, engage in phishing, launder money, or ask others to transfer funds, cryptocurrency, gift cards, or account access for suspicious purposes. Payments and arrangements should be clear, lawful, and related to genuine language services. Mandarin Airport does not guarantee the identity, credentials, performance, availability, or suitability of any member, so users should exercise reasonable judgment, keep records of agreed terms, and use secure payment methods. Members must follow applicable laws and must not use the service to arrange illegal activity, exploit another person, evade sanctions, infringe intellectual property, traffic prohibited goods, facilitate academic dishonesty, or promote dangerous conduct. Content that sexually exploits or endangers a child is never permitted and may be reported immediately to relevant authorities. Minors may use the service only where allowed by law and with appropriate permission and supervision from a parent or legal guardian. Adults must maintain professional boundaries with minors and must never seek secret communications, sexual content, meetings without appropriate oversight, or personal information unrelated to learning. Spam is prohibited, including repetitive promotions, unsolicited mass messages, automated outreach, irrelevant links, keyword stuffing, and attempts to redirect members to unrelated businesses or competing services without a genuine conversational reason. Profiles must be accurate and may not contain stolen images, deceptive claims, unlawful offers, or contact details used to bypass safety controls. Members should respect copyright, trademark, privacy, publicity, and other rights, and should share only material they created, licensed, or are otherwise entitled to use. Language examples may discuss difficult subjects for legitimate educational purposes, but context does not excuse targeted abuse, graphic exploitation, or encouragement of harm. Members should avoid medical, legal, financial, or immigration claims presented as professional advice unless they are properly qualified and the activity is lawful. If a disagreement occurs, pause, communicate calmly, preserve relevant evidence, use available blocking or reporting features, and avoid retaliation or public shaming. Reports should be truthful, specific, and made in good faith; knowingly false reports, evidence tampering, and misuse of safety systems are violations. Mandarin Airport may review reported content, account information, and relevant activity to enforce this policy, protect users, prevent fraud, satisfy legal obligations, or respond to emergencies. Depending on severity, context, history, and risk, the platform may warn a member, remove content, limit features, cancel listings, suspend or terminate an account, preserve evidence, notify affected users, or refer a matter to payment providers, platforms, regulators, or law enforcement. Serious conduct may result in immediate action without a prior warning. Attempts to evade enforcement by creating new accounts, using another person’s account, altering identifying information, or encouraging others to continue prohibited conduct are not allowed. Members remain responsible for actions taken through their accounts and should use strong unique passwords, keep devices secure, verify unexpected requests, and promptly report suspected unauthorized access. The platform may use automated tools and human review, but moderation is not infallible; the absence of immediate action does not mean conduct is approved. Safety decisions may consider information available both on and off the platform when it reliably demonstrates a risk to the community. Users may contact the platform to explain relevant context or challenge an enforcement decision, but submitting a request does not guarantee reversal. This policy applies to profiles, listings, lessons, messages, comments, reviews, uploads, links, and interactions that begin on Mandarin Airport, including conduct moved to another service after members connect here. Members should be mindful that cultural norms vary, ask respectful questions rather than make assumptions, use names and forms of address people request, and accept corrections graciously. Consent must be voluntary, specific, informed, and reversible; silence, previous agreement, or continued platform use is not permission for unrelated contact or content. A teacher’s authority, a student’s payment, or a member’s popularity never removes another person’s right to set boundaries. Users should not promise guaranteed fluency, examination results, employment, visas, relationships, or financial returns. Teachers should describe experience and pricing accurately, deliver agreed services in good faith, and explain material changes promptly. Students should attend respectfully, pay agreed legitimate charges, avoid abusive demands, and not misuse lesson materials. Everyone should keep public discussions welcoming, avoid deliberately derailing conversations, and refrain from flooding channels or provoking conflict for entertainment. Emergencies and immediate danger should be reported to local emergency services first; Mandarin Airport is not an emergency service. The platform may update this policy as the community, service, risks, or law changes, and continued use after an update means members are expected to follow the current version. If a local law provides rights that cannot be waived, those rights remain unaffected. Where a policy provision is unenforceable, the remaining provisions continue to apply. The central rule is simple: use Mandarin Airport for sincere language learning and teaching, treat every person with dignity, protect privacy, communicate transparently, respect consent and boundaries, and never exploit the trust that makes exchange possible.
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